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RidgeLeak

Terms of Service

These terms apply when you use this website, call us or request a leak check from RidgeLeak. By using the site you agree to them. If you do not agree, please do not use it.

What we do

RidgeLeak provides leak detection and related water line services to homeowners in Castle Rock, Colorado and nearby areas. Depending on the request, the work may be done by us or by an independent local service provider we connect you with. We will tell you which before any work begins.

Information on this site

The site gives general information about water leaks, local water bills and what to check. It is not a diagnosis of your home, a legal, insurance or plumbing code opinion, or a guarantee of any result. Local rules, rates, restrictions and programs, including those from Castle Rock Water, change. Check with the relevant provider for current details.

Requesting service and estimates

Submitting a request does not create a contract. Any visit, price or repair is agreed with you directly before work starts. Estimates depend on what is found at the property, and the final cost can change if conditions differ from what was described. You decide whether to proceed.

Bill adjustments, insurance and third parties

We cannot promise a credit from Castle Rock Water or any other water provider, or that your insurer will cover a claim. Those decisions belong to them. Our report is documentation you can share.

Independent service providers

When an independent provider performs the work, that provider is responsible for the work, its licenses and insurance, and its own warranty. We are not responsible for work done by providers we do not employ, to the extent the law allows.

Your responsibilities

Give accurate information, make sure someone 18 or older is present and that we have safe access to the property, and tell us about hazards such as pets, electrical issues or standing water.

Calls and text messages

By giving us your number you agree to calls and texts about your request, including by automated technology. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to stop or HELP for help. See the Privacy Policy.

Acceptable use

Do not misuse the site, submit false or abusive requests, interfere with how it works, scrape it or try to access it without permission.

Intellectual property

The site content, text, images and design belong to RidgeLeak or its licensors. You may view and print pages for your own personal use. Do not copy or republish them without written permission.

Disclaimers

The site and information are provided as is and as available, without warranties of any kind to the extent the law allows. We do not promise the site will always be available, error-free or current.

Limit of liability

To the extent the law allows, RidgeLeak is not liable for indirect, incidental or consequential damages arising from the use of the site, and total liability for any claim relating to the site is limited to the amount you paid us, if any, for the service at issue. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of Colorado. Disputes are handled in the state or federal courts located in Colorado, unless the law says otherwise.

Changes

We may update these terms. The date at the top shows the latest version, and using the site after a change means you accept it.

Contact us

Questions about these terms? Use our contact page.